Word of Mouth | Connect, Book, Discover

At Word of Mouth, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application. By accessing or using the app, you agree to the practices described in this policy.

About Word of Mouth

Word of Mouth is a job marketplace and community-based platform operating in Uganda and Rwanda. To provide our services, we collect certain personal information that you provide directly to us when creating an account or using the app. This includes your full name, phone number (which is used as your account identifier), national identification information, work address, and payment details where applicable for subscriptions. In addition, we collect usage and analytics data such as device information and interaction with the app to help us improve performance and user experience.

Sensitive Information

Because national identification information is highly sensitive, we apply enhanced security measures and strict access controls to protect this data from unauthorized access, misuse, or disclosure.

How We Use Your Information

We use the information we collect to create and manage your account, provide job marketplace and community features, process subscription payments, verify user identity, prevent fraud, and improve the overall functionality of the app. We may also use your information to communicate important updates or changes related to the service and to comply with legal obligations.

Information Sharing

Your information may be shared with trusted third parties that help us operate the app. These include payment processors for handling subscriptions, analytics providers for improving the app, and cloud service providers for hosting data. We may also disclose information if required to do so by law or to protect our legal rights. We do not sell your personal data to third parties.

Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal requirements, resolve disputes, and enforce our agreements. You have the right to request deletion of your account and associated data at any time.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information.

Your Rights

Depending on applicable laws, you may have rights regarding your personal data, including the right to access, correct, or delete your information, as well as the right to object to certain types of processing or withdraw consent. You can exercise these rights by contacting us using the details below.

Age Restrictions

Word of Mouth is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

International Data Transfers

As we operate in Uganda and Rwanda, your information may be processed in other countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify users through the app or other appropriate means.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@wordofmouthh.com

Address: Kampala, Uganda